Terms of Service | SŌZŌ Tallow Works

    Terms of Service

    Last updated: March 11, 2026

    Agreement to Terms

    By accessing and using the Sōzō Tallow Works website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

    Products and Descriptions

    We strive to provide accurate product descriptions, images, and pricing on our website. However, we do not warrant that product descriptions, colors, or other content is accurate, complete, or error-free. All products are handcrafted in small batches, and slight variations in color, texture, or scent may occur between batches.

    Product Use

  1. All Sōzō Tallow Works products are for external use only
  2. Discontinue use immediately if irritation occurs
  3. Consult a healthcare professional before use if you have known skin allergies or sensitivities
  4. Keep products out of reach of children
  5. Store products in a cool, dry place

    6. Orders and Payment

    Placing Orders

  6. All orders are subject to acceptance and availability
  7. We reserve the right to refuse or cancel any order for any reason, including suspected fraud
  8. Prices are listed in US Dollars (USD) and are subject to change without notice

    9. Payment Methods

  9. We accept payments through Stripe (credit/debit cards)
  10. Payment is processed at the time of purchase
  11. All transactions are secured with industry-standard encryption

    12. Order Confirmation

  12. You will receive an email confirmation once your order is placed and payment is processed
  13. A second email will be sent with tracking information when your order ships

    14. Shipping and Delivery

    Shipping Options

  14. Standard shipping via USPS is available for all US orders
  15. Local pickup is available in Harrison, Tennessee
  16. Shipping rates are calculated at checkout based on package weight and destination

    17. Delivery Times

  17. Orders are typically processed within 1-3 business days
  18. Shipping times vary depending on the carrier and destination
  19. We are not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control

    20. Free Shipping

  20. Free shipping promotions apply only to eligible shipping methods as specified in the promotion terms

    21. Intellectual Property

    All content on this website, including text, images, logos, graphics, and product designs, is the property of Sōzō Tallow Works and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

    Limitation of Liability

    Sōzō Tallow Works shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product in question.

    Indemnification

    You agree to indemnify and hold harmless Sōzō Tallow Works, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of our website or violation of these terms.

    Governing Law

    These Terms of Service are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

    Changes to Terms

    We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised terms.

    Contact Us

    If you have questions about these Terms of Service, please contact us:

  21. Email: customercare@sozotallowworks.com
  22. Phone: 423-779-7003
  23. Location: Harrison, Tennessee

    24. Questions about this policy? Contact us

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