Privacy Policy | SŌZŌ Tallow Works

    Privacy Policy

    Last updated: March 11, 2026

    Introduction

    Sōzō Tallow Works ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

    By using our website, you consent to the practices described in this policy.

    Information We Collect

    Information You Provide

  1. Name, email address, phone number, and shipping/billing address when you place an order
  2. Payment information processed securely through Stripe (we do not store your full credit card details)
  3. Messages and inquiries submitted through our contact form
  4. Email address when you subscribe to our newsletter

    5. Information Collected Automatically

  5. Browser type, device information, and operating system
  6. Pages visited, time spent on pages, and referral sources
  7. IP address and general geographic location
  8. Cookies and similar tracking technologies for site functionality

    9. How We Use Your Information

    We use the information we collect to:

  9. Process and fulfill your orders, including shipping and delivery
  10. Send order confirmations and shipping updates
  11. Respond to your questions and customer service requests
  12. Send promotional emails and newsletters (only if you opt in)
  13. Improve our website, products, and customer experience
  14. Detect and prevent fraud or unauthorized activity
  15. Comply with legal obligations

    16. Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  16. Payment processors (Stripe) to securely process transactions
  17. Shipping carriers (USPS via Shippo) to deliver your orders
  18. Email service providers (Resend) to send transactional and marketing emails
  19. Analytics tools to understand website usage patterns

    20. All third-party providers are contractually obligated to protect your information.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information, including encrypted connections (SSL/TLS), secure payment processing, and access controls. However, no method of electronic transmission or storage is 100% secure.

    Your Rights

    You have the right to:

  20. Access the personal information we hold about you
  21. Request correction of inaccurate information
  22. Request deletion of your personal information
  23. Opt out of marketing communications at any time
  24. Unsubscribe from our newsletter using the link in any email

    25. To exercise any of these rights, please contact us at customercare@sozotallowworks.com.

    Cookies

    Our website uses cookies to maintain your shopping cart, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

    Contact Us

    If you have questions about this Privacy Policy, please contact us:

  25. Email: customercare@sozotallowworks.com
  26. Phone: 423-779-7003
  27. Location: Harrison, Tennessee

    28. Questions about this policy? Contact us

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